Brand clarity is for the unimaginative.

Our services

We design, deliver and evaluate experiences for people, to help you create more delightful, welcoming places.

We offer a wildly varied suite of services plus an immoderate willingness to take on new and unpredictable things.

If you want to embed justice, joy and sustainability and put humans at the centre of your approach to urban planning, design and mobility, you’re in the right place.

A hand-painted sign featuring colourful rainbows and flowers is displayed on the front fence of a house with trees nearby. A sunbeam lights the image.

Creative Experiences

We create extraordinary and delightful experiences, events and projects that connect people, build mutual understanding, and generate meaningful dialogues about making places healthier, safer, fairer, more social, and more joyful.

A woman walks away from the viewer on a footpath next to a street at night. They have just passed through a narrow gap between a tree on the street side and a 1m square yellow construction barrier featuring a sign reading pedestrians with an arrow.

Public Experience Measurement

We conduct data collection and analysis for measurement and evaluation insights. We use international best practice methods and novel techniques to gather human experiences and translate them into locally generated stories, knowledge and ideas for inclusive, evidence-based planning, design and place-making.

We use both qualitative and quantitative methodologies. Our offerings include pre/post public life studies, pedestrian and cycle counts, place quality audits, inclusive walkshops, wheelalongs, and ridealongs, sensory impact assessments, transport quality mystery travellers, intercept surveys and more. We deliver collaboratively with partner organisations wherever possible to ensure we include many different voices.

We can present data and produce findings and recommendations in a variety of formats including case studies, reports, and multimedia publications.

In a European street scene, people walk and ride toward the viewer.

Workshops + Presentations

We offer standardised or customised experiential learning, workshops and presentations to inspire, inform and entertain audiences at conferences and events, from sensory memory experiments, to gender mainstreaming in mobility planning, to cultivating place-love via urban wandering walkshops.

Our Gender Inclusion Workshops are briefings for leaders and staff to learn more about including girls and women, understand the tools available, and build their inclusion capabilities and systems.

Girls and women are gathered around a table scattered with colourful paper, pens and materials. On the wall behind them there are large sheets of paper with many colourful post it notes with handwriting stuck on them.

Participatory Processes

We facilitate exploratory workshops and co-creation processes to discover what girls and women need from places, programs and mobility infrastructure in their communities, and meaningfully include them in planning, design and use.

A woman is sitting on a cargo bike with a child in the carriage at the front, on the corner of a street busy with people riding and walking. Some trees, buildings and cars are visible.

Inclusion Audits + Impact Assessments

We generate critical but kind quality analysis of how policies, programs, places or plans meet different people’s needs, with actionable recommendations and constructive support for your team to do more equitable work, stretch your ESG performance, and build your competitive advantage.

Gender Inclusion Workshops

We provide briefings and participate in inquisitive dialogues so leaders and staff can learn about including girls and women, understand the advantages and the tools available, and build their inclusion awareness, capabilities and systems.